Evaluate your career with GoLogica Oracle Customer Care & Billing Training

Evaluate your career with GoLogica Oracle Customer Care & Billing Training

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GoLogica Oracle Customer Care & Billing Training offers comprehensive knowledge and hands-on experience managing complex customer care and billing processes in utility and telecommunication companies. The program covers Oracle Utilities, customer information, service requests, and account details, ensuring seamless operational workflows. The online training focuses on billing processes, including cycles, rate schedules, meter readings, and calculations. It covers financial transactions, exceptions, and exception handling. The training emphasizes real-world scenarios and practical exercises, providing a solid understanding of the CC&B system. Ideal for utility professionals, billing analysts, customer service representatives, and IT professionals, it equips participants to manage customer information and improve satisfaction and offers industry experts, comprehensive resources, and case studies to enhance customer care and billing management skills.